Privacy policy

1. Introduction

At ONE S&M LICENSES LLC, we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase on our website.

By using this site, you consent to this policy and agree to the processing of your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide

  • Name, email address, phone number

  • Billing and shipping address

  • Payment details (we never store full credit card data)

  • Information shared when contacting us, responding to surveys, or subscribing to newsletters

b. Information Collected Automatically

  • IP address, browser type, operating system, approximate location

  • Pages visited, session duration, navigation behavior

  • Through cookies, tracking pixels, and analytics tools such as:

    • Google Analytics

    • Meta Pixel (Facebook/Instagram)

    • Shopify Analytics

    • TikTok Pixel

    • Other Shopify-integrated apps

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders and payments

  • Send order confirmations, updates, and invoices

  • Provide customer support and respond to inquiries

  • Personalize your shopping experience

  • Conduct analytics and improve our website and services

  • Send marketing emails (only if you have opted in)

  • Comply with legal and tax obligations

4. Legal Bases for Processing

We process your information under the following legal bases (as defined by the GDPR):

  • Performance of a contract: to process your purchases and deliver products

  • Consent: for marketing emails or non-essential cookies

  • Legitimate interest: to prevent fraud and improve customer experience

  • Legal obligation: to comply with accounting, tax, or regulatory requirements

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption across the entire website

  • Secure, certified servers managed by Shopify

  • Access restricted to authorized personnel only

  • Compliance with Shopify’s privacy and security policies

6. Sharing Your Information

We may share your information with trusted partners solely to operate our business:

  • Shopify, Inc. – our e-commerce platform and data processor

  • Print Providers – such as Printify or Printful, to fulfill Print-on-Demand orders

  • Payment Processors – including Stripe, PayPal, and Shopify Payments

  • Analytics & Marketing Tools – such as Google, Meta, Klaviyo, and TikTok

We may also disclose data to legal authorities when required by law.
We do not sell or rent your personal information to third parties.

7. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site usage and improve user experience

  • Measure the effectiveness of our marketing campaigns

You can manage your cookie preferences via the cookie banner or your browser settings.
By continuing to browse our website, you consent to the use of cookies.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Restrict or object to certain processing activities

  • Request data portability

  • Withdraw your consent at any time

  • Opt out of data sale (for California residents, under the CCPA)

To exercise these rights, contact us at hello@super-fan.club.

9. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes described in this policy, or

  • Comply with legal, accounting, or regulatory obligations,
    unless you request deletion earlier.

10. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time.
Updated versions will be posted on this page, including the “last updated” date.
If significant changes occur, we will notify users by email or site banner.

11. TikTok Tracking Technologies

To enhance user experience and improve our marketing performance, we use TikTok Business Tools, which may collect visitor behavior data on our site.

These tools include:

  • TikTok Pixel: tracks product views, clicks, add-to-cart events, and purchases to measure campaign performance and user behavior.

  • Events API: allows us to send these events directly from our servers, even when browsers block certain scripts.

  • Advanced Matching: uses encrypted identifiers (like email or phone) to improve ad attribution accuracy.

This information helps us serve relevant ads and analyze campaign results.
Data is processed securely and in compliance with TikTok’s Privacy Policy.
You can manage or limit tracking through our cookie settings or your browser’s privacy controls.

12. Contact

For questions about this Privacy Policy or your personal data rights, contact us at:

📧 hello@super-fan.club
Data Controller: ONE S&M LICENSES LLC
📍 Miami, Florida – United States